Legal
This page contains the legal agreements and policies governing services provided by Bonneville Informatics LLC.
These documents define your rights, responsibilities, and the terms under which services are provided.
By purchasing or using Bonneville Informatics services, you agree to the applicable legal agreements and policies listed below.
Master Services Agreement (MSA)
Defines the core terms governing all services, including liability limitations, service scope, client responsibilities, and service addenda.
View:
Master Services Agreement
Privacy Policy
Explains how Bonneville Informatics collects, uses, and protects personal information, including SMS communications and messaging consent.
Complies with applicable privacy regulations and 10DLC messaging requirements.
View:
Privacy Policy
Acceptable Use Policy (/legal/AUP)
Defines permitted and prohibited uses of Bonneville Informatics services, including restrictions on abuse, illegal activity, artificial intelligence misuse, and infrastructure interference.
View:
Acceptable Use Policy
Tech Support Plan Policy
The Tech Support Plan Policy defines the structure, benefits, priority handling, escalation handling, and limitations of subscription-based technical support plans.
This policy applies to all clients subscribed to monthly support plans.
View the Tech Support Plan Policy:
Tech Support Plan Policy
Service Addenda
Service Addenda define additional terms applicable to specific services, including:
- One-Time System Setup and Configuration Services
- Hosted Virtual Machine and VPS Services
- Technical Support Services
- Artificial Intelligence and Automation Deployment
- Custom Software Development
Service Addenda are incorporated into the Master Services Agreement and apply only when relevant services are purchased.
See:
Master Services Agreement Addenda
Agreement Acceptance
By using Bonneville Informatics services, you acknowledge and agree to:
- Master Services Agreement
- Privacy Policy
- Acceptable Use Policy
- Tech Support Plan Policy
- Applicable Service Addenda
Contact
Bonneville Informatics LLC
Idaho Falls, Idaho
support@bonnevilleinformatics.com