Contact Bonneville Informatics

Bonneville Informatics LLC is an independent technology consulting and hosting provider based in Idaho Falls, Idaho. We specialize in secure hosting, remote desktop environments, custom software development, infrastructure engineering, and technical support for businesses and individuals who value reliability, control, and transparency.

Bonneville Informatics is owner-operated by Doug Johnson who studied Computer Science and Computer Engineering at Utah State University. All systems are designed, deployed, and maintained directly by the engineer responsible for their operation, ensuring consistent, expert-level support and accountability.

What to Contact Us For

Preferred Contact Method

The form below is the best way to reach us. It opens a tracked support ticket, so your request cannot get lost, and you can follow our reply online after confirming your email.

Already a customer? Log in to submit and track tickets from your account.

















Prefer to reach us directly? Text message or email also works well.
Both allow for accurate tracking of requests and efficient handling of technical details.

Phone calls may not be answered immediately, especially during active engineering work or off-hours.

Contact Information

Bonneville Informatics LLC
Idaho Falls, Idaho, United States

Text:
(208) 604-6518

Email:
support@bonnevilleinformatics.com
sales@bonnevilleinformatics.com (quotes and new-service inquiries)

Phone (voice calls):
(208) 604-6518
Voice calls are accepted, but text or email is recommended for fastest service.

Mailing Address:
Bonneville Informatics LLC
3866 Cobalt Dr
Idaho Falls, ID 83401

Hours & Response Times

Monday – Friday: 11:00 AM – 7:00 PM Mountain Time