Contact Bonneville Informatics
Bonneville Informatics LLC is an independent technology consulting and hosting provider based in Idaho Falls, Idaho. We specialize in secure hosting, remote desktop environments, custom software development, infrastructure engineering, and technical support for businesses and individuals who value reliability, control, and transparency.
Bonneville Informatics is owner-operated by Doug Johnson who studied Computer Science and Computer Engineering at Utah State University. All systems are designed, deployed, and maintained directly by the engineer responsible for their operation, ensuring consistent, expert-level support and accountability.
Preferred Contact Method
Text message or email is strongly preferred.
This allows for faster response, accurate tracking of requests, and efficient handling of technical details.
Phone calls may not be answered immediately, especially during active engineering work or off-hours.
Contact Information
Bonneville Informatics LLC
Idaho Falls, Idaho, United States
Text (preferred):
(208) 604-6518
Email (preferred):
support@bonnevilleinformatics.com
sales@bonnevilleinformatics.com
Phone (voice calls):
(208) 206-6518
Voice calls are accepted, but text or email is recommended for fastest service.
Mailing Address:
Bonneville Informatics LLC
3866 Cobalt Dr
Idaho Falls, ID
83401
Business Hours
Monday – Friday: 11:00 AM – 7:00 PM Mountain Time
Messages received outside business hours will be handled the next business day, or sooner for priority support clients.
What to Contact Us For
- Hosting services (VPS, remote desktop, private infrastructure)
- Technical support and troubleshooting
- Custom software development
- Infrastructure consulting and deployment
- Security and system hardening
- Billing, service inquiries, and account assistance
Response Expectations
- Text and email inquiries are typically answered within one business day
- Priority support clients receive expedited response per their support agreement
- Voicemail responses may take longer than text or email
Bonneville Informatics LLC
Technology that puts you in control.